Not resolved
Customer service
Value for money

This company is the worst. They have been stringing me along for nine months...still have not closed.

Every week it's something that they find to delay the process. They kept doing the same paperwork each month. They are incompetent and should not be in business. I wish I could file a legal suit for my time and stress.

Their officers and processors are not trained. They keep giving me a closing dates, but then come up with excuses. They say you are ready to close and fund but never send the money.

I am so frustrated with this company. If you value you sanity, do not deal with them.

Product or Service Mentioned: Gotmortgage Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $11.

Preferred solution: Deliver product or service ordered.

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